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Travel Safe

Stay Safe

Information for Passengers

Travel Safe

As an accredited Queensland Department of Transport Tour Operator, Coast to Hinterland Tours and its subsidiary Coast to Hinterland Charters is adhering to the latest guidance from state and federal authorities.

Coast to Hinterland Tours and Coast to Hinterland Charters has employed a heavy focus on hygiene and sanitation, all vehicles in the fleet undergo a thorough sanitary clean including deep clean of upholstery regularly.

Our vehicles are sanitised before and after each trip with particular attention paid to high contact areas – armrests, seatbelts, door handles and handrails. Whilst on tour or charter, sanitation is also done as often as every two hours during scheduled stops with hospital grade disinfectant effective against Coronaviruses killing 99.9% of germs. In addition, we will fill our vehicles to the maximum number of people as allowed based on state guidance at the time of travel.

What you need to know
  • You do not need to wear a mask if you are healthy
  • Hand Sanitiser will be provided each time you enter the vehicle
  • Your temperature will be taken before entry to the vehicle
  • Any passenger with a suspected case of coronavirus or similar symptoms on the day will not be permitted to travel. A full credit will be provided.
  • In the event of a passenger spreading droplets (such as sneezing, coughing or vomiting), surfaces will be cleaned with hospital-grade disinfectant
  • Currently, there isn’t a limit on the number of passengers specified for commercial public passenger vehicles in the state of Queensland
  • Drivers will set the air-conditioning to external airflow instead of recirculation
  • The current guidelines do not prohibit a commercial passenger vehicle from carrying more than one passenger. Social distancing
  • A passenger must avoid direct contact with other passengers and drivers
  • We will never refuse or cancel a trip based on a passenger’s nationality, disability or cultural background. There are equal opportunity and anti-discrimination laws that apply
  • All passengers must practise good hand hygiene and cough/sneeze hygiene:
  1. Wash your hands frequently with soap and water, before and after eating, and after going to the toilet
  2. Cover your cough and sneeze with a tissue or cough/sneeze into your elbow or upper arm
  3. And if unwell, advise the driver immediately so alternative transport can be arranged (at passenger expense)

Travel Flexible

Whether you’re travelling to the Sunshine Coast to visit friends or family, we know you’re looking forward to booking your next holiday. As such, we offer the following booking flexibility.

  • Free date changes available for all Day Tours & Charters
  • Receive a full credit for all passengers in the same booking if you display signs of coronavirus or similar symptoms on the day, and as a result you are not permitted to travel.
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